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Pānui ā-Ture me ngā Tikanga Whānui mō te Whakamahi me te Hoko

Putanga 2026-09-21.2 · Ka whai mana mai i te 21 Mahuru 2026

1. Pānui ā-ture

Te kaiwhakaputa o te pae hopali.app, o te taupānga ipurangi me te taupānga waea pūkoro a Hopali: Adrien De Oliveira — 147 rue Blomet, 75015 Paris, Wīwī Ingoa hokohoko: Hopali Whakapā: contact@hopali.app Kaiwhakahaere whakaputanga: Adrien De Oliveira

Te manaaki pae (hosting)

2. Te kaupapa me te whakaaetanga

Ka whakahaere ēnei tikanga i te whakamahinga o te ratonga Hopali (te “Ratonga”) me te hoko i te Mōkī Whakaharatau. Ka pā ēnei ki te pae, ki te taupānga ipurangi me te taupānga iPhone.

Mā te waihanga pūkete ka whakaae koe ki ngā tikanga whakamahi (ngā rārangi 3 ki te 6 me te 10 ki te 14). Mā te hoko Mōkī ka whakaae koe ki ngā tikanga hoko (ngā rārangi 7 ki te 9). Ko te putanga e whai mana ana ko te putanga e whai mana ana i te wā i waihangatia ai te pūkete, i hokona ai rānei. Ka wātea tonu taua putanga ki te pānui me te tikiake i ngā wā katoa i hopali.app.

3. Te Ratonga

He taputapu whakataruna uiuinga mahi a Hopali, he mea hanga mō te ako. Mā te whakamahi i tētahi CV, i tētahi pānui mahi me ngā mōhiohio tūmatanui mō te kamupene kua tirohia e te kaiwhakamahi, ka whakahaere tētahi kaiuiui pohewa, e whakahaerehia ana e te atamai hangahanga (AI), i tētahi uiuinga ā-waha i te wā tūturu, kātahi ka tuku pūrongo.

He whakataruna a Hopali. Kāore te kaiuiui AI e māngai ana i tētahi kamupene, i tētahi kaituku mahi, i tētahi umanga kimi kaimahi rānei. E pā ana te pūrongo ki te whakataruna anake. Ehara i te aromatawai ngaio o te tangata, ehara hoki i te matapae, i te taurangi rānei ka whiwhi uiuinga, tūranga mahi, hua kē atu rānei. Tērā pea he hapa kei roto i ngā ihirangi i hangaia e te AI: mā te kaiwhakamahi anake e whakatau me pēhea te whakamahi. Ka taea te whakamōhio i ngā hapa katoa mai i te pūrongo.

4. Te urunga me te pūkete

Ko te Ratonga mō ngā pakeke (18 tau neke atu) anake, e mahi ana mō rātou anō.

Ka takiuru mā Apple, mā Google, mā tētahi waehere SMS rānei. Ka tuku te kaiwhakamahi i ngā mōhiohio tika, ā, ko ia te kawenga mō te urunga ki tōna pūkete. He whaiaro te pūkete, ā, kāore e taea te tuku ki tētahi atu.

Ka whakamahia e Hopali ngā huarahi e tika ana kia wātea ai te Ratonga, engari kāore e taurangi ka mahi kore haukoti. Tērā pea ka puta he haukotinga nā te tiaki, nā te whakahōu, nā tētahi raru rānei, tae atu ki tētahi raru kei tētahi kaiwhakarato.

5. Te ratonga kore utu

Ka whiwhi ia pūkete kua manatokohia, kore utu, i ēnei:

Kotahi anake te uiuinga kore utu mō ia tangata. Ka āhei a Hopali ki te whakakāhore, ki te whakatārewa rānei i te ratonga kore utu mēnā ka waihangatia he pūkete maha hei karo i tēnei here.

6. Ngā kawenga a te kaiwhakamahi

Ka ū te kaiwhakamahi:

Ka āhei a Hopali ki te whakatārewa i tētahi pūkete mēnā he takahanga nui, i muri i te whakamōhio ki te kaiwhakamahi, hāunga he ohotata, he kawenga ā-ture rānei. Ka whakahokia te moni mō ngā whiwhinga kua hokona, kāore anō kia whakamahia, e ai ki te ōwehenga, hāunga mēnā kua whakamanahia he tinihanga.

7. Te Mōkī Whakaharatau

Ngā ihirangi. Ko te Mōkī Whakaharatau, he hoko kotahi, kei roto:

Te whakamahinga o ngā whiwhinga uiuinga.

Kāore he ohaurunga. Kāore he whakahōu aunoa. He hoko kotahi ia hoko.

8. Te utu me te utunga

Ko te utu o te Mōkī he €24.99. Kāore te TVA (tāke hua me ngā ratonga) e pā ana, rārangi 293 B o te Ture Tāke Whānui o Wīwī (CGI). Ko te utu e pā ana ko te utu e whakaaturia ana i te wā o te ota. I te App Store, ko te utu e whakaaturia ana e Apple i te moni o te rohe e pā ana.

Ka tāpirihia te whiwhinga ki te pūkete ina whakaūngia te utunga. Ka taea te whakahoki mai i tētahi hoko mai i ngā Tautuhinga. Ki te puta he raru, kaua e hoko anō: me tuhi noa ki contact@hopali.app me te tohutoro tauwhitinga, kaua rawa e tuku i ngā taipitopito kāri utu.

9. Te mana ki te hoki whakamuri

Ka tuku te Mōkī i ngā ihirangi matihiko kāore e tukuna ki runga i tētahi rauemi ā-tinana, ā, ka tīmata te whakatutukitanga i te wā tonu o te hoko: ka whakatuwheratia tonutia te pūrongo katoa me te uiuinga me te kaiwhakahaere. E ai ki te rārangi L221-28, 13° o te Ture Kiritaki o Wīwī (Code de la consommation), kāore e taea anō te whakamahi i te mana 14 rā ki te hoki whakamuri mēnā, i mua i te hoko, i: 1. tono mārama te kaiwhakamahi kia tīmata tonu te whakatutukitanga; 2. whakaae te kaiwhakamahi ka ngaro i a ia tōna mana ki te hoki whakamuri.

Ka kohia tēnei whakaaetanga mā tētahi pouaka tohu i te wā o te utunga, ā, ka whakaūngia i te rīhiti hoko.

He ū ā-arumoni i tua atu i te ture: mēnā kāore anō tētahi whiwhinga o te Mōkī kia pau, ā, kāore anō tētahi pūrongo katoa kia whakatuwheratia, ka āhei te kaiwhakamahi ki te tono kia whakahokia katoatia te moni mā contact@hopali.app i roto i ngā rā 14 i muri i te hoko ipurangi. Mō ngā hoko App Store, me tono te whakahoki moni ki a Apple (reportaprobleme.apple.com).

Puka hoki whakamuri (mō ngā āhuatanga e pā ana te mana): “Ki a Adrien De Oliveira, contact@hopali.app: mā tēnei ka whakamōhio atu au i taku hoki whakamuri i te kirimana mō te Mōkī Whakaharatau a Hopali, i otatia i te [rā], i raro i te ingoa [ingoa], wāhitau īmēra o te pūkete [īmēra]. Te rā me te waitohu (mēnā ka tukuna ā-pepa).”

10. Ngā taurangi ā-ture

Ka whiwhi te kaiwhakamahi i te taurangi ā-ture mō te hāngaitanga o ngā ihirangi me ngā ratonga matihiko (ngā rārangi L224-25-12 ki te L224-25-26 o te Ture Kiritaki o Wīwī). Mēnā kāore e hāngai ana, ka āhei ia ki te tono kia whakahāngaitia, ā, ki te kore e taea, kia whakahekea te utu, kia whakakorea rānei te kirimana. Me tuku ngā tono ki contact@hopali.app.

11. Te kawenga

He kawenga tō Hopali ki te whakapau i ngā huarahi e tika ana (he kawenga huarahi). Kāore e taea te whakawhiwhi kawenga ki a ia mō:

Kāore he aha i roto i ēnei tikanga e whakaiti ana i ngā mana e taurangitia ana e te ture ki te kiritaki, i te kawenga rānei a Hopali mēnā he hapa nui, he whara ā-tinana rānei.

12. Te mana ā-hinengaro

Nō te kaiwhakaputa te Ratonga, tōna waitohu, ōna tuhinga, ōna whakaahua me tōna waehere. Ka whiwhi te kaiwhakamahi i tētahi mana whakamahi whaiaro, ehara i te mana motuhake, kāore e taea te tuku ki tētahi atu, ā, ka mau anake mō te roanga o tōna pūkete.

Ka mau tonu i te kaiwhakamahi ōna mana katoa ki tōna CV, ki āna whakautu me tōna kōpaki. Ka whakaae ia kia tukatukahia ēnei e Hopali ki te taumata e hiahiatia ana anake hei tuku i te Ratonga (tirohia te Kaupapa Here Tūmataiti). Kāore āna whakautu e whakamahia hei whakangungu i ngā tauira AI.

13. Te roanga, te muku pūkete me te whakamutu i te Ratonga

Ka taea e te kaiwhakamahi te muku i tōna pūkete i ngā wā katoa mai i Tautuhinga → Pūkete → Mukua taku pūkete. Ka mukua e tēnei ōna kōpaki, ōna pūrongo me ngā whiwhinga e toe ana, kāore nei e whakahokia te moni. Ka whakamaumahara te taupānga i tēnei i mua i te whakaū.

Ki te whakamutua pūmautia e Hopali te Ratonga, ka whakamōhiotia ngā kaiwhakamahi mā te īmēra, kia 30 rā i mua, iti rawa. Ka whakahokia te moni mō ngā whiwhinga i hokona i roto i ngā marama 12 kua hipa, kāore anō kia whakamahia, e ai ki te ōwehenga.

14. Te whakarerekē i ngā tikanga

Ka āhei a Hopali ki te whakarerekē i ēnei tikanga. Ka whakamōhiotia ngā whakarerekētanga nui katoa kia 30 rā i mua i te whai mana, iti rawa. Ko ngā hoko kua oti kē ka whakahaerehia tonutia e te putanga i whakaaetia i te wā o te hoko.

15. Ngā amuamu, te takawaenga me te ture e pā ana

Me tuku tuatahi ngā amuamu katoa ki contact@hopali.app. Ka whakautu a Hopali i roto i ngā rā 14.

Ki te kore he whakaaetanga i roto i ngā marama 2 i muri i te amuamu ā-tuhi, ka āhei te kaiwhakamahi, he kiritaki nei, ki te tuku kore utu i te take ki te takawaenga kiritaki: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris — https://www.cm2c.net/declarer-un-litige.php.

Kei raro ēnei tikanga i te ture o Wīwī. Ka mau tonu i te kiritaki te whakamarumaru o ngā whakaritenga here o te ture o te whenua e noho ana ia. Ki te kore e taea te whakatau ā-rangimārie, ko ngā kōti whai mana ko ērā e tohua ana e te ture.